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"Thank you for the refund and quality service. So refreshing to deal with an organisation that values it's customers!!!

Looking forward to receiving the seat - hoping it gets my son to school and more importantly me to work a bit quicker!! Thanks again - I will recommend."

J.R. Herts, UK 

"Just wanted to drop you a note to say how pleased I am with the [Yuba Mundo] bike. I pick up my son 3 times a week from school in half the time it takes to walk there and get the bus back (and save a £3.50 fare). Every weekend I use it to take a strimmer, seedlings and various gardening implements to the allotment and I've managed to take 2 kids on it albeit with a walk up the hills! Unloaded I don't find that it feels that heavy even up hills.

 My only comment would be something on the back to make it a little easier to lift as I have to take it up a flight of stairs, although I'm sure I'll find a better technique for doing this. Although the brakes are fine with a heavy load downhill I sometimes think disc brakes would be good, but that's something for the future. Get lots of admiring comments about it as well.

Thought your service was very good."

S.R. Bristol, UK

"Thank you! I am very impressed with your customer service. You have exceeded my expectations." 

Thanks again  

C.C. - USA 

"You said a month and you were better than your word :-) The Bakfiets has covered ten miles since you left here today, and I can honestly say I have never been waved at or smiled at as much as I have in the last hour. Whether that's because the Bakfiets looks so friendly, or that I had a massive grin on my face, I'm not sure. But either way, I love this lorry! Great to meet you, and I can honestly say you have more than earned joint first place in my all-time favourite bike shops. Thankyou so much :-) "

G.W. - Norfolk, UK

"Just wanted to send a quick note to say thanks for odering my baby mee.  It all fits and I can now transport my baby on my bike along with my 3 yr toddler riding at the front of my bike!  Thanks again"

 
N.C. - Merseyside, UK
 

 

"everything fits together great and bike is fantastic! A really happy customer here". N.T - Cheltenham

                   

 

"Chapeau and a big thank you!

 I ordered these grips 3 days ago... and they arrived hand-delivered by our Postie 1000hrs EST today (Friday). Well done, and thanks! They'll be a nice match for the B17 Special Honey Copper-rivet saddle on my Xtracycle. Cheers."R.M. - Australia

"Thanks for the SKS Longboard fenders... These are the best mudguards that I have ever had, Been riding through all the puddles and mud my feet and chain and crank are very dry, Thanks for a very good product it makes cycling in not so good conditions a pleasure again."    K.L. - Newcastle

"I really like your shop and your way of thinking" H.E. - Norway

"...I even took the [Surly] trailer out for a short spin. It is even better than expected, very solid and well made. My workshop is starting to look like a Surly   fan club...thanks again". 

R.S. - Ireland

"Hi, Just a quick note to say thanks once again for brilliant service. This time round I bought some comfort handlebars for my wife's bike. She reports that even after the first ride she was more comfortable and enjoyed her riding much more as a result. Top work again. "  L.C. - Stafford

"I just wanted to email you to thank you for exchanging the handlebars I ordered from you and getting the exchanged ones back to me so quickly and lastly many thanks for refunding my postage. I wouldn't hesitate to order from you again and also recommend you to friends should they want any cycling items."C.D. - Luton.

"You have been wonderful to work with and I really appreciate your customer service." T.K - USA

" many thanks for your friendly customer service. I will return in the future"     T.J. Denmark

"Your attention to detail and professionalism is a true rarity and much appreciated...Thanks again."   J.K. Canada

 

 

"..very pleased with the product and very pleased with your service in getting it to me.  Thanks again."   S.M.  Sussex

 

 

"Just thought I should send you a couple of photo's of my bike now I have had it a while ( and the snow has gone - so I have been able to start using it !)

Thanks again for all your help / advice etc in getting it together - I love it!"  

Surly Long Haul Trucker Bicycle
  G.M. Cornwall 

 

"Thanks for a great service"      P. S. North Yorks

 "We love your website...and think it's brilliant!"     M.S. London

"Just a short note to say that the [Madsen] bike arrived as planned and is going well.....Have been into town a few times with the wee one for the shopping.  Once I got into the mindset of not being able to go as fast as normal, the whole experience is very pleasant indeed.....We've got lots of potholes and it's easy to manoeuvre quickly....My wife seems happy with it too despite some misgivings about the weight of the thing.   So thanks very much, we're very happy with it."     N.C. Dundee

"The bike is great.....Thank you very much - and for the instructions.  This is the first time I have had disc brakes, so the instructions are useful."     J.M. Somerset

"Am loving the bike - just wish the weather was better...I have made a seat for the yuba for my 5 yo from the scrap I had in the shed."      R.C.  Glasgow

Yuba Mundo with Child Seat       Yuba Mundo Child Carrier

"We're loving it! [the Bakfiets Cargo Bike]

I'm having to allow an extra 20 mins for every journey as people want to talk about it because they love it too

I'm amazed that people have never seen one before - they seem so logical to me and I've gotten so used them in Amsterdam - we really are an island - oblivious to what's going on in Europe.

I keep telling them there's a very very nice man in lytham that they need to buy one from.  Thanks so much"     F.Z. Manchester

"I'm really pleased with this, [Xtracycle Freeradical Kit] thanks so much - the build was pretty straightforward and everything works, and it's great fun to ride! "

                                                                                                               T.K. Berkshire

"...you are my dealer of choice. Quality honest service."    P.S. Hampshire

"I bought the orange Yuba from you on Friday and thought I'd let you know how I was doing.  The ride is excellent, it is a truly comfortable bike.  I was impressed with how well it handled with my girlfriend riding on the back".     C.P. Manchester

"Greetings from Arizona. I wanted to let you know that I got the saddle last night after I came home from a business trip. It looks great, it arrived quickly and it's been absolutely fantastic to work with you....I wanted to personally tell you how much I've appreciated your great communication and quick shipping.

I hope to find a reason to work with you again soon."     P.D. Arizona USA

"Many thanks again for persisting with this. It makes it so much easier to buy this expensive, non-standard gear when there's someone like you helping out at the other end."   M.D. Hertfordshire